About US

||Better Shops|| is a trusted partner for companies seeking to elevate their customer service capabilities. By leveraging their expertise, comprehensive assessments, and innovative strategies, businesses can transform their customer service operations and deliver exceptional experiences. With Better Shops by their side, organizations can create lasting customer loyalty, drive revenue growth, and establish a competitive edge in today's customer-centric market. We get hired to go to other peoples companies and act like customers in order to know how the staffs are handling their services in relation to their customers. Once we have a contract to do so, you would be directed to the company or outlet, and you would be given the funds you need to do the job(either purchase products or required services), after which you would write a comment on the staffs activities and give a detailed record of your experience.

Our Vision

Our vision at better shops is to create job oppurtunities for people and also enhance local stores, organizations and various work stations customer service and sales. we believe with our team and method we can a more trust worthy employee-employer relationship. With our primary goal of helping companies enhance their customer experience and improve overall customer satisfaction we also intend to create a healthy shopping environment for bith the shop and the customers.

Our Approach

Not just shop improvement but also Job creating, as we hire and train works to handle jobs, with a team of seasoned experts, innovative methodologies, and advanced analytics, Better Shops partners with organizations across industries to identify areas of improvement, deliver actionable insights, and elevate their customer service to new heights. Recognizing the pivotal role of employees in delivering exceptional customer service, Better Shops offers tailored training and development programs. These programs equip staff with essential skills, such as effective communication, active listening, conflict resolution, and empathy, to empower them to provide exceptional customer experiences.